One of of the most common, untracked costs associated with most organizations is the cost of printing and reproducing documents.
In most offices, employees have the ability to print any quantity of documents they choose. When the printer or multi-function system runs out of toner or paper, they simply order more. Many organizations have multiple printers to order toner for. They have inkjets and laserjets. They have personal printers, workgroup printers, department multi-function systems and often will have production level equipment.
There often is no clear strategy on how to contain those supply costs.
But supply costs aren't the only costs associated with printing. The acquisition cost may be nominal, but the servicing of that piece of hardware can be very costly. It can be time consuming for an IT professional to manage the various problems that will inevitably arise with these devices. Problems as simple as a paper jam to as complex as replacement of roller, gears or other internal parts. continue reading...